If your club is using Stripe to collect recurring payments from you and you wish to cancel your subscription please follow the steps below.
Log in to your Klubfunder account.
Go to www.klubfunder.com
Click on the 'Log in' button.
Enter your email address and password. This will be the same email address you used to complete the transaction with. if you have forgotton your password, click on the 'Forgot Password' link.
Once you are in your 'My Account' area click on the 'Subscriptions' button
Once you are in your Subscriptions tab you will see your subscription. To cancel your subscription click on 'Remove Subscription'. You will then be asked to confirm that you wish to delete this. If you click 'Yes' your subscription will be cancelled. You will also receive an email to confirm this. If for any reason you don't receive this confirmation email, let us know. Email: [email protected]. Please include your reference number.
If you would like to update your card number or expiry date. You can do this via the 'Update Card Details' button.
Below is a demo video showing how to cancel your subscription: