Klub Notification FAQ`s

Klubs can communicate with their members/community by sending relevant information to individuals based on what they have specified an interest in receiving.

What does our club need to do to start sending notifications?
The Notifications tool is a new feature which was launched in May 2020.  The good news is that it is available for all clubs to use, including those clubs o...
Thu, 21 May, 2020 at 10:54 AM
What is the difference between a Basic notification and a 2-Way notification?
There are two types of notifications a club can send Basic Notifications Basic notifications are notifications that do not require a response fro...
Thu, 21 May, 2020 at 11:00 AM
How do I send a basic notification via the KlubApp?
To send a notification go to the KlubApp (what is the difference between a Basic notification and a 2-Way notification? If you have not already download...
Thu, 21 May, 2020 at 11:05 AM
How do I send a 2-Way Notification via the KlubApp?
To send a notification go to the KlubApp (what is the difference between a Basic notification and a 2-Way notification? If you have not already download...
Thu, 21 May, 2020 at 11:09 AM
How can I check who has responsed to my notification?
Only 2-Way Notifcations require a response  (Click here to find out the difference between a Basic notification and a 2-Way notification) If you have s...
Thu, 21 May, 2020 at 11:13 AM
How can I create custom notification Categories for members to subscribe to?
Through the website MyAccount area, you can set up your own Categories for members to subscribe to.  For example, you could set these up at a team level...
Fri, 6 Jan, 2023 at 10:59 AM
How can I create my own notification Roles for members to select?
In the main website MyAccount area you can set up your own Roles for members to select from.  For example, you could set up a role called "Committe...
Fri, 6 Jan, 2023 at 11:03 AM
If a user updates their role how do I approve it?
By default the first time a user downloads and logs into the KlubApp their role will be defaulted to 'Guest' The user can update their role to a...
Thu, 21 May, 2020 at 11:25 AM
Can I give club coaches or other club members permissions to send notifications?
Yes you can. By default the KlubApp has predefined 'roles' that every club will see (these roles can be viewed below)   The only 'role'...
Thu, 21 May, 2020 at 11:30 AM
How can I set select my club role(s) in KlubApp
You can select the role(s) you have at the club through the KlubApp e.g.  a member, a coach, a parent , a player  e.t.c By default when you download the...
Tue, 12 Jan, 2021 at 12:02 PM